Client Services Specialist – BFMC – Per Diem R40736

Summary

Req#: R40736

Category(s): Administrative Support, Customer Service

Full Time / Part Time: Per Diem

Shift: First

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate s relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.63 – $20.27 – $23.65

Location:

Baystate Franklin Medical Center;
Greenfield MA

Schedule:

Per Diem;
Primarily Dayshift between 7a-330p.

• None

• 0-3 years Customer Service or Telephone
• Operator experience

• Computer Skills, XP, Windows 7, MAC a plus
• Ability to type 35 wpm.
• Ability to handle sensitive situations with grace, tact, warmth and professionalism.
• Must be able to handle multiple tasks.
• Excellent verbal and organizational skills.
• Ability to work in a fast paced environment.
• Treat clients with respect, working together to meet the needs of the business.
• Schedule must be flexible to respond to emergency coverage.
• Able to work in a close team environment.
• Supports organizational change, and suggestions.
• Must be positive.
• Supports a learning environment.
• Does not participate in gossip or allows gossip or negative comments.
• Complies with office guidelines.
• Provide outstanding customer service to internal and external customers

GED or HiSET

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.