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Program Director

Job in Greenfield, Franklin County, Massachusetts, 01301, USA
Listing for: ServiceNet Inc.
Full Time position
Listed on 2026-08-04
Job specializations:
  • Management
    Project & Program Management
Salary/Wage Range or Industry Benchmark: 50079 - 52139 USD Yearly USD 50079.00 52139.00 YEAR
Job Description & How to Apply Below

Program Director – Full Time

Location:

Greenfield, MA

Pay Rate: $50,079-$52,139

Schedule
  • Monday-Friday, 9a-5p
  • On-call schedule / rotation
  • On-site – Office located at residential program
Position Summary

Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve.

Responsibilities
  • Assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc.
  • Oversee the overall operation of the program(s) to include licensing regulations.
  • Teach and model techniques for staff.
  • Manage daily affairs, welfare and safety of the individuals we serve, including nutrition, dress, sleep, medical services, dental services, social services, emergency services as needed, and ensure appropriate day activity and recreational program suited to their needs and abilities.
  • Oversee individual money management needs.
  • Respond to crisis via the 24‑hour rotating on‑call system.
  • Arrange or provide coverage when assigned staff is not available.
  • Participate in team meetings; ISP Reviews, Treatment Team reviews, etc.
  • Actively develop individualized goals, behavior plans, safety plans, etc.
  • Hold regular program meetings.
  • Maintain agency certifications.
  • Perform all other programmatic needs as assigned/directed by the Director of Operations.
Qualifications
  • Bachelor’s degree and supervisory/management experience preferred.
  • High School Diploma or GED is required.
  • Experience working with developmental disabilities / brain injury population.
  • Valid driver’s license and acceptable motor vehicle record.
  • Excellent communication, computer, and organizational skills.
  • MAP, PABC, and CPR/First Aid Certified preferred.
  • Able to pass background screening (CORI).
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Generous PTO (time‑off) package
  • Comprehensive health and dental insurance plans
  • Life insurance and long‑term disability insurance
  • 403(b) retirement plan
  • Tuition remission for eligible classes
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
  • Opportunities for career development and advancement
  • And much more

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #MakeADifference

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