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Family Support Case Manager

Job in Greenfield, Franklin County, Massachusetts, 01301, USA
Listing for: ServiceNet
Full Time position
Listed on 2026-08-28
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Support Services, Community Health
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
Family Support Autism Case Manager Full-Time

Location:

Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.

Salary

$20.00/hour

Service Net, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. In Family Empowerment, our Family Support Case Managers are a key resource to families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social and recreational activities for people of all ages.

You will help families get the best results from funds available by administration of stipends and all documentation.

Key Responsibilities
  • Providing individualized support to families.
  • Help develop support plans/goals when needed.
  • Help families to navigate resources and services available to them.
  • Maintain contact and ongoing support as needed.
  • Connect families with other families for support.
  • Promote community integration.
  • Help maintain and expand an extensive community-based network of support & informational resources.
  • Develop center-based and community-based activities, groups, training and events.
Qualifications
  • High School Diploma / GED required.
  • Over 1-year direct experience in similar human services agency case work with families or individuals with disabilities.
  • Broad knowledge of disability support services.
  • Valid driver's license and reliable transportation/vehicle required.
About Service Net

Service Net is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About Service Net

https://(Use the "Apply for this Job" box below)./

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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