Community Resource Specialist

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Full Time Clerical Main Office Greenfield, Greenfield, MA, US

LIFEPATH, INC

TITLE:

Community Options Resource Specialist (CORS)

This is a full-time (35 hr / wk ) role based out of our Greenfield office, serving the Franklin County, and North Quabbin area. We are dedicated to the well‑being of older adults, individuals with disabilities, and caregivers. The pillars of our work include inclusion, well‑being, and strengthening our communities by supporting all individuals.

We offer excellent benefits including generous PTO, medical/dental/vision insurance, Flex spending, EAP, 401k, and more! 6% pay differential for applicable bilingual skills upon satisfactory completion of fluency assessment.

GENERAL DESCRIPTION:

The Community Options Resource Specialist is responsible for developing supportive relationships with older adults and people with a disability, fostering independence, and serving as a central source of support and resources. Responsibilities include dissemination of information and making appropriate referrals, creating a service plan for each consumer, and serving as an advocate.

DUTIES & RESPONSIBILITIES:

• Conduct virtual and in-person comprehensive, person-centered assessments with consumers, care partners, and health-care professionals.
• Develop, implement, and update a service plan with the consumer in collaboration with their formal and informal support systems.
• Make appropriate referrals to other community-based agencies and governmental organizations.
• Collaborate with internal and external providers to ensure adequate coordination of service plans (to include meetings and telephone contacts).
• Adhere to documentation standards and maintenance of consumer records according to regulations.
• Assist consumers, families, caregivers, and informal supports in problem‑solving. Facilitate team meetings and case/family conferences as needed.
• Maintain up‑to‑date knowledge of information about services available to older adults and people with disabilities in the service area.
• Serve as an advocate for consumers to obtain other needed services.
• Participate in interdisciplinary team meetings as needed.
• Act as a representative of Life Path that times when directed to do so.
• Provide coverage for the department as assigned.
• Participate in staff meetings and trainings as required.
• Assist in training new staff by allowing them to shadow visits and by sharing information and tips.
• Other duties as assigned by immediate supervisor, other designated supervisory staff, or designated member of the Management Team.

QUALIFICATIONS:

Bachelor’s Degree preferred and 2-3 years of previous experience in health or human services required. License in Social Work is a plus.

Skills and Experience:

• Willingness and sensitivity for working with older adults .
• Strong documentation skills and familiarity with electronic health records (EHR) or care management platforms and Microsoft programs.
• Ability to work independently and as part of an interdisciplinary team.
• Exceptional interpersonal and communication skills
• Capacity to complete comprehensive needs assessments using observation, listening, and interviewing skills.
• Ability to solve problems and find solutions.
• Flexible and able to meet multiple, and changing, program demands.
• Familiarity with or willingness to learn about health and human services programs.
• Demonstrates cultural humility and cultural responsiveness.

Life Path is deeply committed to the principles of equity, diversity, and inclusiveness. Bilingual, minorities, women and candidates with disabilities are encouraged to apply. EOE/AA

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