Patient Service Representative -Greenlawn, Long Island - OFFS

Mount Sinai - 5 Cuba Hill Road - Responsibilities:
Provide front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service;
Provide clerical and administrative support to physicians and is a liaison between departments;
Help direct patients to appropriate setting and facilitates patient flow;
May schedule appointments for a multi-specialty group and have a working knowledge of providers, understanding systems, processes, and services rendered;
May inform caller of items to bring to their appointment and of the appropriate practice policies