Patient Service Representative - Greenlawn, Long - OFFS

Position: Patient Service Representative - Greenlawn, Long Island - OFFS
Mount Sinai - 5 Cuba Hill Road - Responsibilities:
Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service.;
Provides clerical and administrative support to physicians and is a liaison between departments.;
Helps direct patients to appropriate setting and facilitates patient flow.;
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.;
Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies.