FOH Team Leader

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are satisfied.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital. Each of our pubs is unique, embodying its own personality and character. We’re the place to enjoy good food, drinks, service, and a welcoming atmosphere.

Additional Information

We’re committed to rewarding our team’s hard work:

• Competitive salary, pension contributions, and career development opportunities across our brands.
• 33% discount for you and 15% for your loved ones on all brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when your referred candidate is hired.
• Wagestream access to your wages before payday.
• Up to 30% off at Superdrug, discounts with Three Mobile, and more.

Qualifications

As a Team Leader, you will:

• Provide memorable experiences for customers.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly and safely.

What you’ll bring:

• Attention to detail, ensuring every pint is perfect.
• Leadership in providing excellent service and a warm welcome.
• Ability to think quickly and adapt during busy periods.
• A positive attitude and team spirit.