Concierge

3420 Whitehurst Road, Greensboro, North Carolina 27410

The concierge/receptionist performs a variety of administrative support duties including:

• Greeting all visitors to the community
• Answering the telephone, transferring calls to the appropriate party, and taking accurate messages
• Monitors walkie‑talkie, door security system, and fire panel as needed
• Monitors resident sign‑in and sign‑out log and the visitor registration log, and completes administrative support functions such as filing and making copies
• Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for them by payroll deduction or personal check
• Ensures the security of the building, monitors resident sign‑in and sign‑out log, checks entrances/exits to ensure community is secure
• Attends in‑services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance; must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co‑workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi‑task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in‑services and staff meetings

• 401k + Fulltime & Part‑time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options