AA - Clinical Operations

Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:

• Competitive Salaries, Reviewed Annually
• Annual Operational Performance Bonus Opportunities
• $0 Employee Premiums on Medical Insurance
• Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
• Medical & Dental Insurance Benefits First of the Month after Hire
• 403B Retirement Plan with Employer Match
• Generous Paid Time Off Package: 20+ Days of PTO Per Year
• Up to 6 Paid Holidays
• Employer Paid STD, LTD, & Life Insurance
• Employer Paid Teletherapy & Telemedicine Coverage
• Health & Dependent Care Flexible Spending Accounts
• Up to $3k in Tuition Reimbursement Each Year

Reports To

Status

Non Exempt

Shift

Monday - Friday 8am - 4:30pm

Location

Refer to Offer Letter

The Clinical Administrative Assistant serves as a key support resource for Clinical Operations by ensuring the accurate and timely management of clinical documentation within the EMR in compliance with organizational, regulatory, and industry standards. This role coordinates administrative processes, facilitates effective communication, and supports the delivery of high-quality patient care. Success in this position requires strong organizational skills, professionalism, adaptability, and a proactive, solution-oriented approach.

The Administrative Assistant demonstrates exceptional customer service while embodying Four Seasons' CBRITER values of Compassion, Balance, Respect, Integrity, Teamwork, Excellence, and Resilience, helping to foster a collaborative environment and an outstanding care experience for patients, caregivers, staff, and partners.

The Clinical Administrative Assistant monitors, tracks, and manages clinical documentation within the Electronic Medical Record (EMR) system to ensure documentation is completed according to compliance standards, organizational policies, and industry best practices. The position serves as a key resource in facilitating communication, coordinating administrative processes, and supporting the delivery of high-quality patient care. The Administrative Assistant consistently demonstrates a positive, solution-focused, "can-do/will-do" attitude in all interactions with internal and external stakeholders.

This role requires professionalism, adaptability, strong organizational skills, and a commitment to providing exceptional customer service to staff, vendors, patients, and caregivers. As a representative of Four Seasons, the Administrative Assistant actively exemplifies the organization's CBRITER values of Compassion, Balance, Respect, Integrity, Teamwork, Excellence, and Resilience. Through these values, the position helps foster a collaborative, supportive environment and contributes to creating the best possible care experience for everyone served by the organization

• Strong organizational skills with the ability to manage multiple priorities, deadlines, requests, and follow-up items at the same time.
• Work to achieve performance goals, pursue progress toward my learning plan (MLP) and demonstrate Four Seasons values and competencies.
• Complete data entry into EMR to support the Start of Care process.
• Monitor the daily activity reports for progress of clinical documentation submissions.
• Monitor for errors and resolve issues with documentation that prohibit the posting and billing of clinical visits.
• Schedule & prep patient charts, attend and record meeting minutes and IDG summary notes as directed.
• Order DME & Medical Supplies for new admissions and collaborate/coordinate on-going patient DME phone calls (i.e.; notification of supply pickups, patient deaths, etc.)
• Provide office support functions including word…