Office Assistant; Student Experience

Location: Greensboro, NC

Job :233

# of Openings:1

The Office of Student Experience supports students to engage in campus life, empower students and develop leaders through meaningful engagement, student leadership development, and intentional learning.

• Greet and assist students, families, and campus visitors in a professional and welcoming manner through phone, email, and in-person communication.
• Provide administrative support including filing, data entry, document organization, and updating internal tracking systems.
• Support office outreach efforts by helping create presentations, flyers, and digital communication materials for students and supervisors.
• Maintain confidentiality when handling student information and office records.

This position operates primarily in a professional office. Students may work independently on assigned projects while also collaborating regularly with staff and other student employees. The environment is fast-paced during peak seasons and requires strong communication, organization, and time management skills.

Students will receive ongoing supervision, feedback, and support throughout their employment experience.

• Basic understanding of professional workplace expectations
• Familiarity with Microsoft Office

• Strong verbal and written communication skills
• Basic organizational and time management skills
• Ability to provide professional customer service
• Attention to detail and accuracy when completing
• Ability to work both independently and collaboratively in a team environment
• Ability to maintain confidentiality and professionalism when handling student information

• Must maintain eligibility for student employment in accordance with university policies
• Prior office experience is not required; training will be provided
• Students should demonstrate reliability, professionalism, and willingness to learn

Students working in this position may gain experience and develop skills in the following areas:

• Professional verbal and written communication
• Customer service and student support
• Administrative and organizational practices
• Time management and workplace professionalism
• Data entry and records management
• Collaboration and teamwork within a professional office environment
• Problem-solving and adaptability in a fast-paced setting

Professionalism & Work Ethic

• Time Management
• Accountability
• Organization
• Work Ethic

• Customer Service
• Planning and Coordination

• Hours will be assigned based on office needs, student availability, and Federal Work Study award limits.
• Students may work up to 20 hours per week during the academic semester; hours may not exceed the Federal Work Study award allocation.
• Shifts are available during regular office hours, generally Monday through Friday. Some evenings and weekends may be required.
  
  Scheduling is coordinated with the supervisor.
• Schedule changes must be communicated at least 48 hours in advance except in cases of emergency.
• This position does not guarantee hours beyond the Federal Work Study award amount. Students must monitor their remaining balance throughout the award period.

• Hourly Rate:
  This position is paid at an hourly rate as established by the institution's student employment wage scale. Specific rate will be confirmed upon hire.
• Award Usage:
  Federal Work Study earnings are not automatically applied to tuition or fees; students receive a paycheck for hours worked.
• Timekeeping:
  Students are responsible for reporting hours accurately and in compliance with institutional and federal guidelines. Misreporting hours is subject to disciplinary action.