Administrative Assistant III – Global Payments Operations

• Provide diverse and confidential administrative support, including extensive calendar management
• Support management with administrative tasks
• Coordinate travel arrangements and process expenses
• Gather and report information relevant to executives
• Respond to incoming mail
• Assist with organizing in-person meetings and off-sites
• Manage conflicting objectives, projects, or activities responsively and personably
• Communicate with executives and line management to gather and convey relevant information
• Answer manager phone lines, document accurate messages, and handle calls appropriately
• Proactively manage multiple executives' calendars and resolve conflicts
• Arrange travel, expense reports, meetings, and appointments
• Prepare meeting minutes and related documents
• Prepare correspondence, reports, and forms for leaders
• Interact with internal and external customers to answer questions, research, and resolve problems

• Minimum of 3 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized, proficient in time management, with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills and ability to interface with Senior Executives
• Ability to handle sensitive information and maintain confidentiality
• Ability to build rapport and work effectively with others
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, One Note, Teams)
• Concur or similar experience processing travel and expenses
• Working knowledge of global operations, payment channels, and financial processes
• Knowledge of Bank of America systems including Workday, Ariba, Tech Direct, Flagscape, ACR, ARM, etc.

Demonstrates advanced administrative support capabilities, including calendar management, travel coordination, and expense processing, while maintaining confidentiality and effectively communicating with senior executives. Proficient in MS Office applications and familiar with financial processes and systems relevant to global operations.

• Calendar Management
• Travel Coordination
• Expense Processing
• MS Office Proficiency
• Confidentiality Management

• Calendar Management
• Travel Coordination
• Expense Processing
• MS Office Proficiency
• Time Management
• Multi-tasking
• Attention to Detail
• Written Communication
• Verbal Communication
• Report Preparation

• Organizational Skills
• Interpersonal Skills
• Ability to Work Under Pressure
• Rapport Building
• Problem Solving

• Administrative Support
• Senior Management
• Global Operations
• Payment Channels
• Financial Processes

• Outlook
• Excel
• Word
• Power Point
• One Note
• Teams
• Concur
• Workday
• Ariba
• Tech Direct