Contract Administration Manager

As Government Contract Administration Manager, you will oversee the administration and management of government contracts. A key aspect of this role will be strong leadership and coaching of the contract administration team of approximately 10 employees within the Traffic Solutions business. You will have a strong understanding of government contracting regulations, supply chain processes, and cross-functional coordination in order to drive operational excellence and support business growth.

You will be based in the Traffic Solutions office in Greensboro, NC reporting to the Traffic Solutions Commercial Director.

• Lead key personnel activities (hiring, training, performance management) and ensure balanced workload and regional coverage. Position will develop SOPs while training and guiding internal teams on bidding and contract administration.
• Manage full life cycle of government contracts from bid to award and seeing through to conclusion - ensuring regulatory compliance and maintaining all contract documentation.
• Partner with Government Sales and cross-functional teams on strategic bids and contract updates while representing commercial and government contract interests both internally and externally.
• Ensure timely, accurate Sales Force (CRM) updates and track KPIs such as data accuracy and workload analysis.
• Lead problem solving initiatives to streamline processes and enhance customer experience by identifying efficiency and compliance improvements, addressing customer issues, and supporting special projects as needed.
• Support with navigating between state and city/county accounts
• Responsible for managing operational plans and budgets
• Should have:
  • Customer-focused contract management expertise, combining knowledge of government contracting regulations with strong communication and negotiation skills for internal and external engagement.
  • Leadership and analytical problem solving capabilities, including mentoring teams, identifying process inefficiencies, and implementing practical, data driven improvements.
  • Technical and continuous improvement proficiency, applying ERP/CRM systems, intermediate Excel/PowerPoint skills, and Lean informed methodologies to enhance operational efficiency

• Bachelor's degree in Business Administration, Supply Chain Management, or related field is strongly preferred
• 8+ years experience with minimum 5 years in government contracts (Federal, State, or local) having prior operations or management experience
• Familiarity with continuous improvement methodologies (Lean, Six Sigma) preferred
• Familiarity with ERP (Oracle/SAP), and CRM (Salesforce/Dynamics) systems a plus.
• Professional certifications (e.g., NCMA CPCM or CFCM) preferred

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