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Client Relationship Manager Customer Service Rep

Member Care Team Lead: Coach & Elevate Service

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Soqquadroitaliano
Full Time position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services firm in Greensboro, North Carolina, is seeking a Team Lead to oversee Member Care Representatives. The ideal candidate will coach and develop employees, ensuring exceptional service quality. Responsibilities include monitoring performance, analyzing reports, and facilitating training sessions. Candidates should have a high school diploma and at least one year in customer service, with prior coaching experience preferred.

The role requires adaptability and strong communication skills, along with proficiency in Microsoft Office.
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