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Guest Solutions Pro: Front‑Line Care & Resolution
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-08-15
Listing for:
1915 South
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
1915 South is seeking an Associate of Guest Solutions to be the front line of the guest experience. This role is cross-trained across all Guest Solutions functions and handles inquiries from first contact through final resolution.
You will take incoming calls, manage service and warranty claims, coordinate delivery, and provide virtual in-store support via tablet and Teams. The position emphasizes ownership of the full guest journey and achievement of key KPIs.
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