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Customer Care Center Lead

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Carter Bankshares in
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 43000 - 74000 USD Yearly USD 43000.00 74000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Center Lead: People & Performance

Carter Bank shares in Greensboro, NC seeks a Customer Contact Center Supervisor to lead a team delivering quality customer service and to manage hiring, coaching and performance. You will support staffing, scheduling and recognition programs for the CCC while ensuring calls are answered efficiently.

The role requires strong leadership, excellent communication, and the ability to improve processes across multiple locations.

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