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Adoption Strategist

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Social Solutions Global
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 68000 - 85000 USD Yearly USD 68000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Renewals & Adoption Strategist

Bonterra is seeking a Customer Success Manager to drive long-term value for nonprofit and corporate customers. You will own adoption, customer health, and renewal risk while aligning success plans to client goals.

You will lead Adoption Meetings, conduct Business Reviews and EBRs, and collaborate with Product, Sales, and Support to deliver a unified customer experience. Travel up to 20% may be required.

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