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Customer Care Specialist — Hybrid; Service & Support

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Premier CX
Full Time position
Listed on 2026-09-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 29000 - 34000 USD Yearly USD 29000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist — Hybrid (Service & Support)

Cumbrian Water is seeking a friendly, customer-focused Contact Centre Agent to join the team in a full-time role. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing support across water services.

You’ll log requests in the CRM, provide billing and service disruption information, escalate when necessary, and uphold high standards of professionalism and empathy in every interaction.

We are currently recruiting a Customer Care Specialist — Hybrid (Service & Support) for our team in NC, United States.

We appreciate your interest in this position.

Join Premier CX and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Care Specialist — Hybrid (Service & Support) role at Premier CX, based in NC, United States.

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