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Lead Airport Customer Service Supervisor

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: swa
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services, Customer Success Management, Client Relationship Management
  • Management
    Airport Operations & Services, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 52000 USD Yearly USD 50000.00 52000.00 YEAR
Job Description & How to Apply Below

Southwest Airlines is hiring a Supervisor Customer Service to lead Customer Service Agents, Operations Agents, and Skycaps. The role ensures work is done safely, on time, and with a customer-focused approach. You will monitor scheduling, training, and daily reporting while guiding a team to deliver friendly, on-time service.

Ideal candidates will lead with integrity, coach staff, and coordinate across departments to sustain high levels of performance and customer satisfaction daily.

We are looking to fill the Lead Airport Customer Service Supervisor position at swa in NC, United States.

Consider building your career as a Lead Airport Customer Service Supervisor at swa.

The Lead Airport Customer Service Supervisor position in the Management & Operations, Sales field is open for applications.

We have an opening for a Lead Airport Customer Service Supervisor in NC, United States within Management & Operations, Sales.

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