Banking Support Specialist — Inbound & Resolution

First Bank (FBNC) in Greensboro, NC is seeking a Customer Support Specialist to deliver efficient service to customers, prospects, and branch personnel via phone, email, and other channels. The role aims for first call resolution across retail and some commercial inquiries, Online Banking, Mobile Deposit and Bill Pay.

You will resolve inquiries, process payments and transfers, assist with Telephone Banking and Online Banking, and identify cross-sell opportunities to refer to higher level

We are seeking a motivated Banking Support Specialist I — Inbound Help & Resolution to join First Bank (FBNC) in Greensboro, NC, United States.

Join First Bank (FBNC) and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Banking Support Specialist I — Inbound Help & Resolution role at First Bank (FBNC), based in Greensboro, NC, United States.