Guest Solutions Associate: Frontline CX & Resolution
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
1915 South / Ashley is seeking an Associate, Guest Solutions to handle the full guest journey from first contact through resolution. You will take calls, process service and warranty claims, coordinate delivery, and manage order tasks with proactive follow‑up.
Join a team dedicated to exceptional customer service and growth. You will support stores, participate in coaching, and strive to meet KPIs such as CSAT and first‑call resolution in a fast‑paced environment.
We have an opening for a Guest Solutions Associate:
Frontline CX & Resolution in Greensboro, NC, United States within Other.
This is a genuine opening to take on the Guest Solutions Associate:
Frontline CX & Resolution role at 1915 South / Ashley.
As a Guest Solutions Associate:
Frontline CX & Resolution, you will play an important part at 1915 South / Ashley in Greensboro, NC, United States.
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