Student Success Librarian

Located in North Carolina’s third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked the No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The Research, Outreach, and Instruction department ( ROI ) supports the teaching mission of UNCG by providing research assistance and information literacy instruction. ROI is the administrative home of most of the liaison librarians. Each department on campus has a liaison librarian who works with that department to provide information literacy instruction, in-depth research consultations, research assignment design, and collection development.

The Student Success Librarian will support UNCG students in a variety of ways. They will support UNCG graduate students by coordinating the ROI Internship and Graduate Assistant program. They will hire and train graduate students to provide reference assistance to patrons by chat, phone, and in person. They will collaborate with other departments within the library to provide professional development opportunities for graduate students working in the libraries.

They will also collaborate with the Outreach and Engagement Librarian on activities that support undergraduate student success. They will supervise a temporary desk manager responsible for desk staffing and intern support.

They will serve as a liaison to some academic departments, with specific assignments to be determined based on the successful candidate’s background and departmental needs.

• Required ALA
  -Accredited Master of Library Science degree.
• Required experience providing reference services.

• Prefer experience providing information literacy instruction.
• Prefer experience working in an academic library.
• Prefer ability to proficiently speak English and Spanish.

Special Instructions to Applicants

Recruitment Range $60,000 - $70,000

Org #-Department

Org #-Department University Libraries - 11601

Job Open Date

Job Open Date 02/09/2026

For Best Consideration Date

For Best Consideration Date 03/02/2026

Job Close Date

Open Until Filled No

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Exempt

Percentage Of Time 45

Key Responsibility ROI Internship and Graduate Assistant ( IGA ) program/Supervision

• Support UNCG graduate students by coordinating the ROI Internship and Graduate Assistant program.
• Collaborate with other departments within the library to provide professional development opportunities for graduate students working in the libraries.
• This position will hire and train graduate students to provide reference assistance to patrons by chat, phone, and in person.
• In addition, this position will schedule and supervise a temporary desk manager responsible for desk staffing and intern support.

Percentage Of Time 25

Key Responsibility Support for library-wide student success initiatives

• Collaborate with the Outreach and Engagement Librarian on activities that support undergraduate student success as well as events.

Percentage Of Time 20

Key Responsibility

• Provide outreach and promotion for services to faculty, students, and the community.
• Serve as Libraries’ representative on campus-wide initiatives and support related policies.
• Engage with campus partners to…