Assistant Director for Academic

Assistant Director for Academic Progress

Functional Title Assistant Director for Academic Progress

Position Type

Position Type Staff

Position Eclass

Position Eclass EP - EHRA 12 mo leave earning

University Information

Located in North Carolina’s third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked the No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The purpose of the UNCG Financial Aid Office is to provide students and their families with the resources necessary for financing the pursuit of higher education. Funding options administered by the FAO include need-based, non-need-based, grant, scholarship, loan, work study, federal, state, institutional, and outside monies. In addition, the primary purposes of the FAO are:

• To develop policy and implement procedures that work with regulatory compliance for the $ in financial aid assistance administered yearly by the University.
• To assist in realizing the mission and ideals of the University.
• To offer effective and timely communication of financial aid eligibility criteria and receipt guidelines to the entire University community.
• To work to provide a quality environment and enriching experience to all members of the University community.
• To work collaboratively with other university offices to achieve success of the university.
• To develop goals in recruitment, retention, and graduation rates with respect to our policies and procedures.

This position oversees all aspects of the Satisfactory Academic Progress policy and process and the Return to Title Four Process. These are two areas with high compliance-related activity. This position also oversees the Unusual Enrollment History process. This position works with students, faculty, and staff to execute the processes involved in this role. This position is also expected to provide executive-level reporting with comparison data analysis.

This position requires the Assistant Director to have an expert level of knowledge of financial aid policy, discernment skills, and the ability to work collaboratively with faculty and staff.

• Relevant Master’s degree or relevant Bachelor’s degree and two years of experience in Financial Aid, Higher Education, or a related field.

• Master’s Degree and five years of relevant financial aid experience.

$55,000 - $56,650

Open Date: 02/17/2026

Job Close Date

Open Until Filled:
Yes

FTE: 1.000

Type of Appointment:
Permanent

Number of Months per Year: 12

FLSA Exempt

• Develops and maintains policies and procedures for Satisfactory Academic Progress ( SAP ) as well as other related activities in accordance with federal, state, and institutional policies. Incorporates industry best practices as appropriate.
• Processes SAP evaluations in the Banner student information system on an ongoing basis and ensures appropriate communications are sent to affected students.
• Manages SAP appeal processing to include making first appeal decisions, coordinating with other staff members to review first and second appeals, and facilitating a university-level committee for 3rd and final appeals.
• Communicates with students, parents, and UNCG faculty/staff…