Assistant Director of Communication Lab

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG . The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma.

This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRIO Programs, UNCG Guarantee, GEAR UP UNCG , the STEM Learning Center, and the Communication Lab.

Position Summary

The Communication Lab is an integral component of the Division of Student Success. The Assistant Director (with a focus on written communication) will support the Director in enhancing students’ writing skills across disciplines, focusing on one-on-one consultations and active learning strategies. This role involves overseeing the day-to-day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Lab’s commitment to fostering inclusive and engaging communication support for a diverse student population.

Minimum Qualifications

• Master’s degree in English, Education, or a closely related field.
• Minimum 3 years of experience in writing center support, communication center support, or academic support services.
• Demonstrated knowledge of writing center pedagogy and student-centered tutoring approaches.
• Experience in training and supervising student workers in an academic support setting.
• Experience and expertise in teaching at the college level in English or a related field.
• Strong commitment to promoting diversity, equity, and inclusion within the academic community.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

• Prior experience in a leadership or supervisory role within a writing center or communication center.
• Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools.
• Experience in curriculum development and working with faculty to integrate writing support into coursework.
• Record of engaging in research or assessment related to writing center effectiveness and student outcomes.

Recruitment Range

Recruitment Range $47,379 - $50,000

Org #-Department

Org #-Department Communication Lab - 10908

Job Open Date

Job Open Date 02/18/2026

For Best Consideration Date

For Best Consideration Date 02/25/2026

Job Close Date

Open Until Filled Yes

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Exempt

Percentage Of Time 40%

Key Responsibility

• Center Operations and Management - Assist in managing the Communication Lab’s daily operations, ensuring effective service delivery in both in-person and online formats.
• Supp…