Assistant Director of Communication Lab

Position Number

001513

Assistant Director of Communication Lab

Administration - Staff

EP - EHRA 12 mo leave earning

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first‑generation and lower‑income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land‑grant Universities, UNCG is a community‑engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma.

This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRIO Programs, UNCG Guarantee, GEAR UP UNCG, the STEM Learning Center, and the Communication Lab.

The Communication Lab is an integral component of the Division of Student Success. The Assistant Director (with a focus on written communication) will support the Director in enhancing students’ writing skills across disciplines, focusing on one‑on‑one consultations and active learning strategies. This role involves overseeing the day‑to‑day operations of both the physical and online Communication Lab, assisting in staff training, and contributing to program development that aligns with the Lab’s commitment to fostering inclusive and engaging communication support for a diverse student population.

• Master’s degree in English, Education, or a closely related field.
• Minimum 3 years of experience in writing center support, communication center support, or academic support services.
• Demonstrated knowledge of writing center pedagogy and student‑centered tutoring approaches.
• Experience in training and supervising student workers in an academic support setting.
• Experience and expertise in teaching at the college level in English or a related field.
• Strong commitment to promoting diversity, equity, and inclusion within the academic community.

• Prior experience in a leadership or supervisory role within a writing center or communication center.
• Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools.
• Experience in curriculum development and working with faculty to integrate writing support into coursework.
• Record of engaging in research or assessment related to writing center effectiveness and student outcomes.

$47,379 - $50,000

Communication Lab - 10908

02/18/2026

02/25/2026

Yes

1.000

Permanent

12

Exempt

40%

Center Operations and Management

• Assist in managing the Communication Lab’s daily operations, ensuring effective service delivery in both in‑person and online formats.
• Support program development and innovation to meet the evolving writing needs of UNCG students.

30%

Staff…