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Heavy Vehicle - Technical Support Engineer in Greensboro

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Energy Jobline ZR
Full Time position
Listed on 2026-06-28
Job specializations:
  • Engineering
    Systems Engineer, Electrical Engineering
Salary/Wage Range or Industry Benchmark: 90000 - 100000 USD Yearly USD 90000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Description

Technical Support Engineer

Volvo Trucks | Greensboro, NC (On-site)

$90,000–$100,000 DOE - Medical, Dental, Vision, 401k, PTO

Support smarter. Solve deeper. Drive product excellence.

Join a team that tackles some of the toughest technical challenges in the heavy truck industry. As a Technical Support Engineer embedded with Volvo Trucks in Greensboro, NC, you’ll be the go‑to expert for resolving product issues affecting Class 8 powertrain, chassis, and electronic systems—directly supporting dealers, service teams, and field stakeholders across North America.

What You’ll Do:
  • Diagnose complex product issues using advanced data acquisition and analysis tools
  • Provide expert support to dealers and markets for Volvo and Mack trucks
  • Conduct root cause analysis (RCA) and implement containment actions
  • Deliver technical solutions aligned with NA workshop repair practices
  • Travel as needed to support market‑critical customer concerns
  • Collaborate across engineering, quality, and service support functions
What You Bring:
  • 8+ years of relevant experience in technical support or heavy vehicle systems
  • Expertise in powertrain, chassis, and vehicle electronics
  • Deep knowledge of Volvo and Mack diagnostic platforms and service tools
  • Strong foundation in mechanical/electrical systems engineering
  • Proficiency in CANalyzer, Tech Tool, JPRO, and similar diagnostic tools
  • Bachelor’s degree in Mechanical or Electrical Engineering (or equivalent experience)
  • Ability to communicate clearly with field teams and translate data into action

Location:

On-site at Volvo Trucks, Greensboro NC – No remote option

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