More jobs:
Heavy Vehicle - Technical Support Engineer in Greensboro
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-06-28
Listing for:
Energy Jobline ZR
Full Time
position Listed on 2026-06-28
Job specializations:
-
Engineering
Systems Engineer, Electrical Engineering
Job Description & How to Apply Below
Job Description
Technical Support Engineer
Volvo Trucks | Greensboro, NC (On-site)
$90,000–$100,000 DOE - Medical, Dental, Vision, 401k, PTO
Support smarter. Solve deeper. Drive product excellence.
Join a team that tackles some of the toughest technical challenges in the heavy truck industry. As a Technical Support Engineer embedded with Volvo Trucks in Greensboro, NC, you’ll be the go‑to expert for resolving product issues affecting Class 8 powertrain, chassis, and electronic systems—directly supporting dealers, service teams, and field stakeholders across North America.
What You’ll Do:- Diagnose complex product issues using advanced data acquisition and analysis tools
- Provide expert support to dealers and markets for Volvo and Mack trucks
- Conduct root cause analysis (RCA) and implement containment actions
- Deliver technical solutions aligned with NA workshop repair practices
- Travel as needed to support market‑critical customer concerns
- Collaborate across engineering, quality, and service support functions
- 8+ years of relevant experience in technical support or heavy vehicle systems
- Expertise in powertrain, chassis, and vehicle electronics
- Deep knowledge of Volvo and Mack diagnostic platforms and service tools
- Strong foundation in mechanical/electrical systems engineering
- Proficiency in CANalyzer, Tech Tool, JPRO, and similar diagnostic tools
- Bachelor’s degree in Mechanical or Electrical Engineering (or equivalent experience)
- Ability to communicate clearly with field teams and translate data into action
Location:
On-site at Volvo Trucks, Greensboro NC – No remote option
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