Aircraft Technical Support Representative

This position provides aircraft technical assistance and guidance to Honda Aircraft customers and service facilities.

• Serves as technical support subject matter expert.
• Works directly with Honda Aircraft customers and service facilities regarding technical support.
• Maintains the customer database for accurate tracking of all field issues identified and resolved.
• Maintains the reporting database to ensure all requirements are met in accordance with Title 14 Code of Federal Regulation Part 21.3.
• Coordinates instructions for Continued Airworthiness updates based on customer feedback.

• Associate’s degree in aviation related field strongly preferred.
• High School diploma or equivalent required.
• Airframe & Powerplant license is strongly preferred
• 10+ years’ experience in the aviation/aerospace industry.
• Experience with Federal Aircraft Regulation Part 145 repair station requirements.
• Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
• Understanding of operations under Federal Aircraft Regulation Parts 91 and 135.
• Familiarity with European Union Aviation Safety Agency and Civil Aviation Authority requirements.
• Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, Instructions for Continued Airworthiness, Engineering reports)
• Technical knowledge in aircraft electrical and avionic systems
• Technical knowledge in aircraft mechanical systems

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to work in a fast-paced environment