Quality Assurance Facilitator

Quality Assurance Facilitator

The closing date is 26 February 2026.

An Exciting Opportunity to Make a Real Difference

Are you passionate about improving healthcare quality and ensuring the highest standards for patient care? Do you have strong organisational skills, an eye for detail, and enjoy working with data? If so, we have the perfect role for you.

We are looking for enthusiastic and motivated full-time Band 4 Quality Assurance Facilitators to join our dynamic and forward‑thinking team within the Nursing and Governance Directorate. This is your chance to play a key role in shaping clinical excellence across our Trust.

What You'll Be Doing

• Support the Clinical Audit and Effectiveness Lead and Quality Compliance Team in delivering a robust Clinical Audit Programme.
• Assist in planning, coordinating, and undertaking clinical audit projects that drive improvements in patient care.
• Collect, analyse, and interpret data (both quantitative and qualitative) to inform decision‑making and compliance.
• Maintain and develop standard systems and processes that underpin quality governance.
• Communicate findings clearly and confidently to both clinical and non‑clinical staff, ensuring everyone understands how we can improve together.

What We're Looking For

• A good educational background (A‑levels, BTEC, NVQ Level 4 or equivalent experience).
• Strong keyboard and IT skills, with the ability to work confidently with data.
• Excellent communication skills, both written and verbal, to effectively communicate with clinical and non‑clinical staff.
• Experience in a clinical or information environment is desirable, but not essential— we'll provide full training and support.
• A proactive, organised approach and a genuine interest in healthcare quality.

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Why Join Us?

• Be part of a supportive, innovative team that values your ideas and contributions.
• Gain hands‑on experience in clinical governance and audit, opening doors to future career progression.
• Enjoy flexible working arrangements, NHS benefits, and opportunities for personal development.
• Make a tangible impact on patient safety and care quality across the Trust.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Additional contact details:
Leanne McCrindle:
Associate Director of Quality Governance, Compliance and Quality Data

Email:

Telephone number:

• Good educational background to "A" level or equivalent (including NVQ level 4 or equivalent NHS experience)
• Degree in relevant subject area
• ECDL or equivalent

• Able to confidently collect and analyse data
• Some working experience in a clinical or information environment
• Previous NHS experience
• Knowledge of clinical audit and effectiveness methodologies

• Interpretation and presentation of data
• Able to write meaningful and accurate reports
• Knowledge and understanding of patient confidentiality issues
• Good keyboard skills and the ability to confidently use software packages, e.g., Microsoft Word, Excel, Access and Power Point
• Able to conduct literature searches
• Understanding of Clinical Governance in the NHS
• Familiarity with medical terminology

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust