Medical Office Floater

Description

Carolina Neurosurgery and Spine Associates is seeking a Full-Time Medical Office Floater in our Greensboro office. This position will float in the Greensboro location to support our business operations throughout the practice.

Qualified candidates will have 2 years of medical business office experience in a similar capacity and must demonstrate knowledge of medical terminology and insurance. Must have the ability to multi-task in a fast paced environment while ensuring excellent patient care and remain flexible to shifting assignments based on business needs.

• Checks in patients; collects payments and verifies and/or updates insurance. Obtains proper insurance documentation and demographic information.
• Processes new patient paperwork and/or updated paperwork.
• Follows established procedures to prepare for upcoming appointments.
• Explains insurance authorization to patients as necessary.
• Posts payments and balances at the end of each day and prepares daily deposits following established procedures.
• Schedules new patient appointments.
• Posts charges.
• Communicates with insurance companies to obtain pre-certification authorizations for surgeries, imaging studies, procedures, etc.
• Supports the office by covering switchboard as necessary.
• Serves as physician’s point of contact for scheduling appointments and procedures.
• Coordinates pre-certification approvals following established procedures.
• Proofs transcribed dictation for assigned physician.
• Manages physician schedule changes and call changes to ensure all parties are notified.
• Answers busy telephones, responds to requests and/or directs to appropriate party.
• Complies with all our processes and HIPAA regulations.
• Applies our values in decision-making and interactions with all individuals.
• Promotes a positive work environment through effective teamwork.

Hours:

Monday - Friday: 8:30am – 5:00pm with flexibility based on assignment.