Payroll & Benefits Administrator
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-03-01
Listing for:
Center for Creative Leadership
Full Time
position Listed on 2026-03-01
Job specializations:
-
HR/Recruitment
Regulatory Compliance Specialist, HR Manager, Employee Relations, Talent Manager
Job Description & How to Apply Below
Job Summary
The Payroll & Benefits Administrator is responsible for the accurate, compliant, and employee-centered administration of payroll, benefits, and leave programs, primarily for U.S.
-based employees, with opportunities to support select global benefits and compensation initiatives in partnership with the Total Rewards and Global People & Culture teams. This role serves as a trusted operational expert, ensuring seamless execution of payroll and benefits processes while supporting regulatory compliance and partnering closely with People & Culture, Finance, and external vendors.
- Process and manage time and attendance and full-cycle biweekly U.S. payroll accurately and on time, ensuring adherence to wage and hour laws, tax requirements, and internal controls.
- Maintain payroll and HRIS data ensuring accuracy for hires, terminations, transfers, promotions, pay changes, deductions and special payments; validate data accuracy through regular audits.
- Reconcile payroll results, research discrepancies, and coordinate corrections in partnership with Finance and payroll vendor.
- Support year-end payroll activities including W-2 processing, taxable benefit reporting, and payroll audits.
- Administer health, welfare, retirement, and company leave programs, including eligibility, enrollments, qualifying life events, and terminations.
- Administer and track FMLA, ADA, and company leave programs, ensuring timely documentation, accurate tracking, and clear, empathetic communication with employees.
- Serve as the primary point of contact for employee payroll, benefits, and leave questions, providing clear guidance and resolution-focused support.
- Support annual open enrollment, plan renewals, and benefits communications in partnership with the Senior Manager, Total Rewards.
- Coordinate with Global People & Culture partners to support benefits-related processes for non-U.S. employees, as applicable, within defined scope and guidelines.
- Execute payroll, benefits, and leave processes in compliance with applicable federal, state, and local regulations (e.g., FLSA, ERISA, ACA, COBRA, HIPAA, FMLA).
- Maintain accurate records, tracking logs, and documentation to support audits, reporting, and internal controls.
- Prepare and support required filings and audits for both payroll and benefits functions.
- Apply established policies and procedures consistently, identifying opportunities to strengthen controls and reduce compliance risk.
- Escalate compliance risks, discrepancies, or regulatory changes to the Senior Manager, Total Rewards for interpretation and direction.
- Document, review, and improve payroll, benefits, and leave workflows to enhance accuracy, efficiency, and employee experience.
- Produce standard and ad hoc reports to support Total Rewards operations, audits, and decision-making.
- Participate in Total Rewards initiatives such as compensation cycles, system updates, and cross-functional projects.
- Assist with the administration and documentation of global benefits or compensation programs as needed, ensuring alignment with established guidelines and local requirements.
- Associate degree in HR, Business, Accounting, Finance, or related field required (or equivalent work experience);
Bachelor's preferred. - 5-7 years of combined experience in payroll and benefits administration, including 2+ years in HR operations.
- Multi-state payroll experience in small to mid-size organizations.
- Direct experience with payroll and benefits systems (UKG, Plan Source preferred).
- Nonprofit experience a plus.
- Strong understanding of payroll, benefits, and related compliance requirements, including ACA, COBRA, FMLA, labor laws, and payroll taxes.
- Strong attention to detail with commitment to accuracy.
- Ability to manage multiple deadlines independently and adapt to evolving priorities, responsibilities, and processes in a dynamic People & Culture environment.
- Employee-focused customer service mindset with clear, empathetic communication.
- Maintains…
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