Reports Specialist; On-site

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This is an entry level position. Responsible for the development of reporting solutions to address business needs. Understand business processes, and the systems utilized to implement business processes to achieve Company goals.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Build and implement reporting and application solutions to provide increased efficiency and consistency, higher employee satisfaction, and reduced costs.
• Understand policies, procedures, and practices for analysis of business performance and impact.
• Produce summary and detailed reporting solutions for key performance indicators, utilizing data housed in multiple databases/systems.
• Produce ad hoc reports to answer business questions quickly and thoroughly.
• Develop technology documentation to support ongoing maintenance of reporting and application solutions.
• Develop communication documentation to support deployment of reporting and application solutions to end users.
• Perform other duties as requested by supervisor.

• Ability to read, write, speak and understand English
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively
• Ability to show judgment and initiative and to accomplish job duties
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Ability to work independently
• Ability to work with others to resolve problems, handle requests or situations
• Ability to perform detailed business analysis and design
• Ability to effectively consult with department managers and leaders
• Knowledge of cable television products and services
• Knowledge of operating systems, including desktop productivity software and client/server system architecture
• Knowledge of database/reporting systems
• Basic knowledge of SQL Server Reporting Services

Bachelor’s degree in related field or equivalent experience

Overall general systems and applications experience - 2 years

Data collection and design - 1 year

Office environment

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.