Retail IQ Business Analyst

Alternate Locations: Greensboro, NC (North Carolina);
Hartford, CT (Connecticut)

Work Arrangement:
Hybrid:
Employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Requisition #: 75735

We are excited to bring on a Business Analyst to support agile development as part of the Retail IQ Value Stream within the Retail Business Technology Solutions organization in a hybrid work environment. Preferred key cities include Greensboro, NC and Hartford, CT.

As the Business Analyst, you will join a value stream project team where you will be responsible for defining and prioritizing a product backlog focused on developing, supporting and improving LifeIQ with a focus on data quality, gaps and governance. You’ll work in close partnership with product management, LifeIQ users, and stakeholders to understand customer and business needs and then translate those needs within agile software engineering teams to implement solutions and drive outcomes that contribute to the success of our portfolio.

• In collaboration with the Product Owner, prioritize, develop and accept user stories to enhance LifeIQ data repository, external feeds and publications.
• Partner with Product Managers and business stakeholders to understand customer and business needs and translate into requirements/user stories.
• Write stories/requirements for Agile POD/Build Team(s) and LifeIQ Data Repository enhancement work.
• Provide subject matter expertise to clarify development requirements.
• Submit User Acceptance Criteria and complete User Acceptance Testing.
• Help drive adoption and business intelligence for Life Data Solution.
• Lead the implementation and integration of improvements.
• Continuously prioritize the product backlog to ensure the Agile software development team is focused on highest value work.
• Coordinate with other Product Owners and team members to manage dependencies across teams.
• Survey upstream data providers and downstream data customers to develop understanding of how Life and Annuity data is used.
• Assist in the development of data processes and reconciliation reports that are efficient, tractable, and instill confidence in the integrity of results for downstream stakeholders and auditors.
• Perform business analyst and QA support where needed.
• Maintain data dictionary and follow established data governance policies.
• Proactively identify and recommend process improvements that significantly reduce workload and improve quality.

• 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s).
• 3 – 5+ Years of experience in business analysis that directly aligns with the specific responsibilities for this position.
• Confident, comfortable communicator with strong written and verbal communication skills.
• Strong presentation skills with demonstrated ability to influence at all levels of management.
• Ability to evaluate trends in data or information.
• Ability to identify and recommend process improvements.
• Strong relationship management skills with internal clients (e.g., senior management, peers and colleagues).
• Strong interpersonal skills with a collaborative style.
• Strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment.
• Strong leadership skills including critical ability to coordinate and balance multiple initiatives in a time-sensitive environment.
• Can find common ground and gain collaboration among senior/executive management, colleagues, and peers; can influence outcomes without directing or commanding.

• Life knowledge and experience strongly desired.
• Experience operating within an Agile framework.
• Experience with JIRA or similar workflow management tools.

Applications for this position will be accepted through February 27, 2026, subject to earlier closure due to applicant volume.

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