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Senior Data & Reporting Analyst — CXone
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-07-10
Listing for:
Kaiser Permanente
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Kaiser Permanente seeks a Senior Reporting Analyst to support, maintain, and enhance data, reporting, and analytics across enterprise contact center platforms, with emphasis on NICE CXone. The role partners with operations, engineering, and business stakeholders to translate requirements into scalable reporting solutions, drive incident resolution, and improve data pipelines for timely, accurate insights.
You will lead project work, mentor junior staff, and ensure compliance with performance
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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