IT Applications Engineer IV

Technical Summary:

The Member, Care, and Coverage Application Services (MCCAS) Medical Device Integration team provides enterprise governance and technical oversight for integrations that securely and reliably transmit data from medical devices into clinical systems, including Epic, to support safe, scalable care delivery.

The IT Engineer works closely with their product team who owns a portfolio of diagnostic, therapeutic, and monitoring device integrations, executing solutions, testing, deployment, and lifecycle maintenance of their products. This role partners closely with clinical leaders, operational teams, Healthcare Technology Management teams, vendors, and enterprise system owners to ensure data integrity, security, lifecycle governance, and the effective adoption of new medical technologies across the organization.

Job Summary:

This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed.

Essential Responsibilities:

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses;
  
  supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
• Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.
• Leads systems incident support and troubleshooting for complex and non-complex issues.
• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.
• Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders.
• Reviews and validates technical specifications and documentation.
• Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs.
• Collaborates with architects and/or software consultants to ensure functional specifications…