More jobs:
Tools Consultant L1
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-07-10
Listing for:
Wipro
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
Role Overview
As a TOOLS CONSULTANT L1, you will be responsible for troubleshooting and resolving technical issues across Broadcom Automic environments. You will have experience in installation, administration, upgrade, and migration of Automic Automation components.
What You Will DoYour day-to-day responsibilities will include configuring and troubleshooting Automic components, creating and managing automation objects, and implementing and modifying automation processes to meet evolving business requirements.
Why It Might Be a FitThis role requires strong problem‑solving skills, excellent communication skills, and the ability to work in hybrid environments with multiple operating systems and enterprise applications.
Requirements- Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments
- Experienced in installation, administration, upgrade, and migration of Automic Automation components
- Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows
- Hands‑on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules
- Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, Power Shell, or Python
- Familiarity with SAP job scheduling and integration with Automic Automation
- Proven experience in handling high‑priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution
- Good grasp of ITIL processes and experience with ticketing tools like Service Now or Remedy
- Capable of implementing and modifying automation processes to meet evolving business requirements
- Experience with monitoring, alerting, and notification features within Automic Automation
- Skilled in managing version upgrades, patch deployments, and environment health checks
- Strong problem‑solving skills with the ability to troubleshoot issues independently and proactively
- Experience working in hybrid environments with multiple operating systems and enterprise applications
- Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options
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