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CXone Data Reporting Lead – Telephony Analytics

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Bright Vision Technologies
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 109400 - 160700 USD Yearly USD 109400.00 160700.00 YEAR
Job Description & How to Apply Below
Position: NICE CXone Data Reporting Lead – Telephony Analytics

Bright Vision Technologies is seeking a Senior Data Reporting Analyst with NICE CXone experience to join our Greensboro team. You will support enterprise contact center reporting, analyze data, and collaborate with IT, operations, engineering, vendors, and business teams.

The role emphasizes troubleshooting, data quality improvements, escalation support, and mentoring junior staff, with onsite work in Greensboro and a salary range reflecting earlier details.

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