Enrollment Strategy & Process Analyst
Listed on 2026-07-26
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IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Data Analyst
Functional Title Business Analyst for Enrollment Management
Position Type
Position Type Staff
Position Eclass
Position Eclass EP - EHRA 12 mo leave earning
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.
1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
Enterprise Application Development and Delivery teams plan, integrate, and support IT services that are essential to University business functions. Our work includes planning and managing resources to deliver outcomes aligned with University strategic goals. The technical capabilities we support include platforms for digital workflows, ERP , digital engagement, and IT service management.
Position Summary
The Business Analyst for Enrollment Management will lead day-to-day development of business and functional requirements for technical work, primarily supporting student success and enrollment management initiatives. This position will also help document and revise existing business processes so that they are efficient and utilize campus technologies effectively.
The BA works with staff in functional areas in enrollment management and student success as well as architects, systems analysts, and developers to help qualify and shape work requests so that priority and effort are accurately evaluated and appropriate resources are scheduled for timely delivery of high quality IT solutions. The BA also assists clients in the testing and review of technical solutions delivered by platform teams.
The BA works with a variety of software development lifecycle and project management approaches to help the University achieve strategic goals.
Minimum Qualifications
- Mid-career with Masters and 1-2 yrs experience or Bachelors and 2-4 yrs experience or equivalent combination of education/experience.
Preferred Qualifications
- ECBA , CCBA , or CBAP certification (or equivalent) strongly desired.
- Experience with student modules in Ellucian Banner (or other SIS system) strongly desired.
- Proficiency with Microsoft Office applications – especially Word, Excel, Visio, PowerPoint.
- Experience working independently and in groups.
- Familiarity with Service Now, Google Docs, Teams.
Recruitment Range
Recruitment Range Salary commensurate with experience
Org #-Department
Job Open Date
Job Open Date 05/19/2026
For Best Consideration Date
For Best Consideration Date 05/22/2026
Job Close Date
Open Until Filled Yes
FTE
FTE 1.000
Type of Appointment
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
Number of Months per Year 12
FLSA
FLSA Exempt
________________________________________________________________________________________________________________________
Percentage Of Time
Percentage Of Time 45
Key Responsibility
Functional area
process support
- Act as liaison between platform teams, functional area staff, and vendor representatives.
- Consults with functional area staff recommending supported technology that can be applied to area business needs.
- Coordinates meetings between technical and functional area resources to scope work.
- Helps functional area staff make technology requests…
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