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Senior Data Reporting Analyst, CXone
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-07-27
Listing for:
Kaiser Permanente
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Data Analyst, Data Warehousing, Business Intelligence
Job Description & How to Apply Below
Kaiser Permanente is hiring a Senior Data Reporting Analyst to drive insights from NICE CXone data within our IT & software ecosystem. You will design, build, and optimize complex reports and dashboards, integrating contact center data with enterprise data sources to support operational and strategic decisions. Responsibilities include requirements gathering, data validation, ETL collaboration, and performance tuning. You'll partner with stakeholders to translate business questions into analytics solutions while promoting data quality, documentation, and best practices across teams.
Position Requirements
10+ Years
work experience
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