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Director of Uptime & Technical Support Excellence
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-08-04
Listing for:
Volvo Group
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Volvo Group Greensboro, NC, seeks a Director of Technical Support Services to lead Uptime Technical Services, Dealer Technical Support, Parts Technical Services, and Bodybuilder Support. You will drive proactive service improvements, strong dealer relationships, and customer satisfaction.
The role emphasizes adoption of new tools, continuous improvement, and cross-functional collaboration with Commercial and field teams to optimize operations and outcomes for customers.
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