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NICE CXone Senior IT Support Engineer - Tier 3 SME
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-08-04
Listing for:
brightvisiontechnologies
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Bright Vision Technologies in Greensboro, NC is seeking a Senior IT Support Engineer, Tier 3 SME with strong NICE CXone experience to serve as a technical expert for enterprise contact center platforms. The role is the final escalation point after Tier 1 and 2 support and focuses on complex incident resolution, RCA, and platform reliability in a 24/7 environment.
The ideal candidate has 8+ years in IT operations, distributed technologies, networking, and a background in technical leadership.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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