SAP​/S4 Testing Manager

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ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

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- JOB SUMMARY

The SAP S/4

HANA Test Manager
- Americas is a hands‑on testing leadership role responsible for coordinating and executing testing activities across 60+ spokes. This role works on the ground alongside the Testing Tower Lead, serving as the day‑to‑day onsite testing point of contact for business users, system integrator teams, and the global testing organization. The primary focus of this role is UAT coordination and execution, where local business users from manufacturing plants, distribution centres, and market offices validate the SAP S/4

HANA solution against their operational requirements. The Test Manager will guide non‑technical business testers through execution, manage defect resolution in real time, coordinate spoke‑level testing logistics, and ensure quality gates are met before go‑live. This role also supports SIT execution, defect management, and test reporting across the full testing lifecycle. The Test Manager partners closely with manufacturing and supply chain business teams, global process owners, SI partners, and the global testing team to deliver a high‑quality, on‑time testing outcome.

- WHAT YOU WILL DO

• UAT Coordination & Business Tester Support
  - Coordinate UAT planning, execution across 60+ spokes, working directly with local business users from factory and market teams. Serve as hands‑on onsite contact for UAT testers in Greensboro, providing test script walkthroughs, real‑time troubleshooting and execution guidance. Schedule, manage business tester availability, assignments, workload leveling across departments and spoke locations. Track UAT execution progress by spoke, module, and scenario, maintaining real‑time visibility for the Testing Tower Lead and program leadership.
• Spoke Coordination & Follow‑Up
  - Manage spoke‑level testing logistics, ensuring each location's unique configurations, tax rules, regulatory requirements and local processes are covered in test scope. Drive daily follow‑ups with spoke teams, SI partners and functional consultants to ensure test execution stays on track and blockers are resolved. Maintain a spoke readiness tracker, providing RAG status across all locations for steering committee reviews. Coordinate across time zones with the global testing team (UK), IBM offshore teams (India) to align dependencies and hand‑offs.
• Defect Management & Triage
  - Own day‑to‑day defect lifecycle management, ensuring defects are logged, categorised, assigned and tracked to resolution. Facilitate daily defect triage meetings with business testers, consultants and functional teams to prioritise and resolve issues. Monitor defect resolution against SLAs and elevate breaches to the Testing Tower Lead. Track defect trends by category to identify systemic issues. Coordinate resolved defects retesting and manage regression cycles.
• SIT Execution Support
  - Support the Testing Tower Lead in coordinating SIT cycle execution across functional areas, including Manufacturing / Production Planning, Quality Management, Materials Management, Extended Warehouse Management, Sales & Distribution, Financial integration. Coordinate hand‑offs between development, configuration and testing teams and execute hands‑on testing during critical phases when required. Test reporting and…