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API Technical Writer

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: ALTEN Technology USA
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    Technical Writer
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group-57,000+ engineers in 30 countries, we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Summary

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group-57,000+ engineers in 30 countries, we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Summary

We are seeking an experienced API Technical Writer to lead the creation, maintenance, and evolution of high-quality API documentation and supporting technical content. The ideal candidate combines strong technical writing expertise with a solid understanding of APIs, software development environments, and documentation best practices. This individual will be comfortable working independently, partnering with technical stakeholders across the organization, identifying documentation gaps, and driving a strategic documentation roadmap that improves the developer experience and supports API adoption.

Responsibilities
  • Create, maintain, and continuously improve comprehensive API documentation, including endpoints, parameters, authentication methods, sample code, error messages, FAQs, onboarding guides, and release notes.
  • Translate complex technical concepts, API functionality, and business use cases into clear, accurate, and user-friendly documentation for both internal and external audiences.
  • Review existing documentation to identify gaps, inconsistencies, outdated content, and opportunities for improvement.
  • Develop and manage a documentation backlog and roadmap, prioritizing initiatives that enhance usability, adoption, and overall documentation quality.
  • Partner closely with software engineers, service owners, solution experts, product stakeholders, and other subject matter experts to gather information and ensure technical accuracy.
  • Create tutorials, implementation guides, use-case documentation, diagrams, knowledge articles, and other supporting content to facilitate API adoption and successful integrations.
  • Develop eLearning materials, training resources, and video-based instructional content when appropriate.
  • Collaborate with Marketing and other business teams to support technical sales collateral, website content, and developer-facing communications.
  • Establish and promote documentation standards, best practices, and governance processes.
  • Drive continuous improvements to the developer experience through effective content strategy and documentation planning.
Qualifications
  • Proven experience as an API Technical Writer, Technical Writer, or similar role focused on software documentation.
  • Demonstrated experience creating and maintaining API documentation for technical and developer audiences.
  • Strong understanding of APIs, web services, software development concepts, and integration workflows.
  • Ability to understand technical architectures and…
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