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Application Support Analyst - Help Desk; Mid Level

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: OST Workforce
Full Time position
Listed on 2026-10-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Application Support Analyst - Help Desk (Mid Level)

OST Workforce is seeking an Application/Production Support Help Desk analyst to assist with PATH NC issues and production support analysis. This role focuses on the PATH NC Child Welfare application, supporting external customers and service providers with strong customer service skills.

You will work with business and technical teams to troubleshoot, reproduce complex problems, and document root causes. Collaboration across teams and careful testing of fixes will be essential for success.

Step into the Application Support Analyst
- Help Desk (Mid Level) role at OST Workforce in NC, United States and grow with us.

Consider building your career as a Application Support Analyst
- Help Desk (Mid Level) at OST Workforce.

The Application Support Analyst
- Help Desk (Mid Level) position in the Management & Operations, IT & Technology field is open for applications.

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