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On-site Fall Internship - Customer Service; Greensboro, NC

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Centric Brands
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-07-09
Job specializations:
  • Supply Chain/Logistics
    Stocking, Supply Chain & Logistics, Logistics Coordination, Distribution/ General Warehouse
Salary/Wage Range or Industry Benchmark: 20664 - 30307 USD Yearly USD 20664.00 30307.00 YEAR
Job Description & How to Apply Below
Position: On-site Fall 2026 Internship - Customer Service (Greensboro, NC)

About Centric Brands

Centric Brands is a leading global lifestyle brand collective managing a portfolio of more than 100 licensed and owned brands. With expertise in product design, development, sourcing, retail and digital commerce, marketing, and brand building, the company creates and markets high‑quality products across categories such as kids, men’s and women’s apparel, accessories, beauty, sports and entertainment. Products are available through major mass‑market retailers, specialty stores, department stores and online channels.

Fall

2026 Internship Program

Centric Brands invites the next generation of creative, curious, and collaborative individuals to join the Fall 2026 Internship Program based in Greensboro, NC. The program runs from early September through the end of December 2026, with interns expected to work 20‑35 hours per week. Interns are immersed in the business and culture of Centric Brands to develop a strong cross‑functional foundation.

Mentors provide one‑on‑one learning and professional development to help interns contribute directly to the company’s success.

Position Summary

The Customer Service Intern supports the Customer Service team by assisting with the day‑to‑day operational activities that ensure retail customer orders are processed accurately and delivered on time. The internship provides hands‑on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes.

Key Responsibilities
  • Assist with the review and maintenance of customer purchase orders throughout the order lifecycle.
  • Support product allocation, order entry, and shipment tracking activities.
  • Monitor order status and identify exceptions for review by Customer Service team members.
  • Assist with maintaining accurate sales order data within enterprise systems.
  • Help track product movement from production through distribution and customer delivery.
  • Support the work order process to help ensure customer‑specific packaging and retail compliance requirements are met.
  • Assist with monitoring electronic data interchange (EDI) transactions and escalating processing issues as needed.
  • Prepare and maintain reports using Microsoft Excel to support operational decision‑making.
  • Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams on day‑to‑day operational activities.
  • Participate in continuous improvement initiatives and special projects as assigned.
Best Fit Candidate
  • College undergraduate Junior, Senior, or Recent Graduate (Spring 2026) eligible to participate.
  • Ability to work on‑site in Greensboro, NC for the full program from early September to December.
  • Ability to work a part‑time schedule of at least 20 hours per week.
  • Currently pursuing a Bachelor’s degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
  • Strong interest in building a career in customer service operations, supply chain, or retail operations.
  • Proficiency in Microsoft Excel.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Analytical mindset with the ability to solve problems and learn quickly.
  • Ability to manage multiple tasks in a fast‑paced, team‑oriented environment.
  • Positive attitude, willingness to learn, and eagerness to contribute.
Equal Opportunity Employer

Centric Brands is an Equal Opportunity Employer. Candidates will be considered only if they have applied through our careers site. No money or payments will be requested during the recruitment process. Contact your local law enforcement agency or visit (Use the "Apply for this Job" box below). if you suspect a recruitment scam.

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Position Requirements
Less than 1 Year work experience
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