Shipping Representative

Position Summary

The Shipping Representative I performs various shipping and inventory responsibilities. The role uses available resources to meet warehouse operations expectations in a Team Member friendly environment. The position assists the Distribution Services Manager and Assistant Manager in meeting corporate and departmental goals. The desired location is Greensboro, NC. Employees will be required to work at the Fed Ex location five days a week.

• Perform duties such as picking, inventory replenishment, packing, cycle counts, truck loading/unloading and other warehouse work as assigned
• Adhere to all procedures and policies for Fed Ex Office Distribution Services (ODS) and Fed Ex Office (FXO), including standards related to speed, accuracy and other productivity measures
• Operate scanning equipment and may use other technology solutions to achieve established goals
• Attend daily operational meetings
• Maintain a clean and safe work area including the upkeep and operation of material handling equipment and company property
• Maintain safety standards and regulations set forth by OSHA, DOT, FXO's Safety Team and local requirements
• Provide feedback to Operations Management team and/or Shipping Rep II regarding warehouse operations, ideas to reduce waste and recycle and opportunities to improve overall efficiency
• Assist Shipping Representative II with the orientation and training of new coworkers to Fed Ex Office People, Service, Profit philosophy and Fed Ex Office Distribution Services (ODS) warehouse operations policies and procedures
• Attend assigned training including but not limited to compliance, fire safety, forklift training, new products and new equipment
• Maintain product knowledge in a changing environment where new products are regularly introduced
• Identify and report inaccuracies or discrepancies to a Shipping Representative II such as incorrect weights, dimensions, units of measure or case/item pack designations
• All other duties as needed or required

• High School diploma / GED or equivalent experience
• 1+ years general work experience
• Proven team player able to contribute to problem solving situations
• Self‑starter with good time management skills
• Experience with distribution center systems, operations, equipment, and workflow management preferred
• Microsoft Office application experience a plus
• Forklift certification a plus
• For new hires, must meet all Fed Ex Office employment qualifications in force at time of hiring
• For current Fed Ex Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast‑paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the Fed Ex Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market‑leading customer experience, business excellence, and financial return through a Quality‑oriented culture and day‑to‑day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports Fed Ex Office Quality initiatives.

Fed Ex Office is an Equal Opportunity Employer including Vets/Disability. Fed Ex Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email  Fed Ex Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.