Sr. Category Manager - Technology & Global Services

Job Overview

Reporting to the Category Director, the Senior Category Manager is responsible for managing demand management and supply activities for selected categories, optimizing total cost of ownership, managing supplier risk, ensuring adherence to timelines, and meeting business stakeholder needs. The role serves as a relationship manager with key business/executive partners to drive collaboration, prioritize business needs for contract support, and ensure engagement of resources across the organization to deliver supply value with effective risk mitigation.

• Richmond, VA – 1001 Semmes Avenue
• Charlotte, NC – 214 North Tryon Street
• Greensboro, NC – 7701 Airport Center Drive
• Atlanta, GA – 303 Peachtree Center Avenue

Regular full‑time position. No full remote, no relocation assistance.

• Effectively develop and partner with Category Managers/Directors to implement category strategies for medium/high spend categories.
• Develop deep understanding of category activity and global supply markets, competitors, and product innovations.
• Build strong relationships with internal customers and industry suppliers, partnering with Business Leaders and Executives.
• Lead cross‑functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
• Perform market data analysis, lead high‑complexity sourcing events, and prepare commodity‑specific performance metrics and dashboards.
• Execute the full sourcing process, including scope development, supplier selection, commercial negotiation, risk acceptance, and contract execution.
• Drive improvement of vendor performance and optimize allocation of spend.
• Promote risk excellence and sound risk management, driving bank‑wide policies and ensuring compliance with regulatory directives.
• Actively manage project pipelines and ensure delivery to agreed timelines and expectations.
• Participate in special projects and perform other duties as assigned.

• Bachelor’s degree required.
• 6 to 10 years of relevant experience in sourcing (and related functions) with regulated organizations.
• Knowledge of market, suppliers, and cost drivers; proven supplier relationship management.
• Direct management experience of a sourcing/procurement team with strategic development responsibilities in financial services or heavily regulated industry.
• Ability to learn content quickly and apply a strategic lens to category spend.
• Strong engagement and communication skills with internal and external stakeholders.
• Track record of supplier consolidation and driving spend to preferred suppliers.
• Subject matter expertise in strategic sourcing methodology and techniques.
• Proficient analytical, verbal, and written communication skills.
• Project management and time management proficiency.
• Business acumen and negotiation/influencing skills.
• Self‑motivated with executive presence and presentation skills.

• MBA, Masters in Supply Chain, and industry certifications are preferred.
• Broad experience across procurement, sourcing, and third‑party management.

Annual base salary range: $116,500 – $160,000.

All regular teammates (not temporary or contingent workers) working 20+ hours per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preference savings accounts, a 401(k) plan, 10 days vacation (prorated), 10 sick days (prorated), and paid holidays. Additional benefits may include a defined benefit pension plan, restricted stock units, and deferred compensation. For more details, visit the company Benefits site.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a drug‑free workplace. EEO is the law. I‑Verify IER Right to Work.