Store Team Leader - Creekview Dr

Position Status:
Full-Time | Hourly Rate: $15 |

Location:

980 Creekview Rd., Columbus, IN 47201

Job Summary: The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

• Staff Management and Development - 30%
  • Provides coaching and training to hourly employees on daily tasks.
  • Participates in the hourly associate recruitment process including pre‑screening and interviewing candidates, as needed.
  • Seeks out opportunities for professional development for self and other team members.
• Operations - 60%
  • Completes day‑to‑day tasks and suggests efficiency improvements.
  • Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
• Financial Management and Reporting - 10%
  • Acts as steward of resources available at the site, including people, time, and money.
  • Tracks and measures day‑to‑day sales, production goals, and donations.

• Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Supervisory Expertise: Oversees the work of others, directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.).
• Coaching: Provides timely guidance and effective feedback to strengthen knowledge and skill areas needed to accomplish tasks or solve problems.
• Communication
  
  Skills:
  
  Articulates thoughts and expresses ideas effectively using oral, written, visual, non‑verbal skills, and listening skills to comprehend customers’ needs.
• Customer Focus: Builds and maintains customer satisfaction with impartial, unbiased, yet effective service to internal and external customers.
• Technical Knowledge: Familiar with computers and relevant software, including basic computer and Internet navigation skills.
• Results‑Oriented: Recognizes important results and takes steps to achieve mandates or targets.
• Critical Thinking: Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ethical: Adheres to procedures, protocols, confidentiality obligations, and Goodwill’s values.

• Industry Expertise: Has worked in a warehouse environment and understands planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry.

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Must be able to perform physical work, standing, walking, stooping, kneeling, crouching; lift 10‑50 pounds; tolerate moderate noise and temperature variations.

• Continuing education and leadership development (tuition reimbursement)
• Comprehensive health plan
• Paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental, and vision insurance
• Short‑ and long‑term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pre‑tax health spending account, dependent care spending account, and premiums
• Discount programs (20% off Must Not Include Link)
• Retirement planning with generous company match
• Free mental health support services (up to 15 free counseling sessions)
• Free on‑site nurse health coaching services
• Daily pay options available

Goodwill Legacy Group is committed to improving self‑self‑sufficiency and empowerment for individuals through employment, education, job training, and health services. Our mission is supported by values of innovation, respect for individuals, learning, employment, self‑sufficiency, and lasting impact.

Goodwill Legacy Group, Inc. is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Application process details found on the company’s website. To request reasonable accommodations for any part of the application process, contact HR at hrbp.