On-site Fall 2026 Internship - Customer Service (Greensboro, NC)

About Us

FALL 2026 INTERNSHIP PROGRAM

Centric Brands is a leading global lifestyle brand collective, managing a portfolio of 100+ licensed and owned brands. With unparalleled expertise in product design, development, sourcing, retail and digital commerce, marketing, and brand building, Centric Brands creates and markets high-quality products across categories, including kids, men’s and women’s apparel, accessories, beauty, sports and entertainment. The Company’s products are available through leading mass‑market retailers, specialty stores, department stores, and online channels.

Centric Brands is excited to invite the next generation of creative, curious, and collaborative individuals to join us for the Fall 2026 Internship Program based in Greensboro, NC. The program will run from early September through the end of December 2026. Interns are expected to work within the range of 20‑35 hours per week.

Our internship program is designed to immerse undergraduate and recently graduated participants in the business and culture of Centric Brands to help develop a strong cross‑functional foundation. Our program pairs interns with mentors who are experts in their field for one‑on‑one learning and professional development. We are very interested and invested in the knowledge and unique talents you bring as an individual.

Your ideas and energy directly contribute to the success of Centric Brands.

Position Summary: The Customer Service Intern will support the Customer Service team by assisting with the day‑to‑day operational activities that ensure retail customer orders are processed accurately and delivered on time. This internship provides hands‑on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes. Working alongside experienced team members, the intern will gain valuable experience with enterprise business systems, reporting, and cross‑functional collaboration while learning how products move through the retail supply chain from order placement to final delivery.

Key Responsibilities

• Assist with the review and maintenance of customer purchase orders throughout the order lifecycle.
• Support product allocation, order entry, and shipment tracking activities.
• Monitor order status and identify exceptions for review by Customer Service team members.
• Assist with maintaining accurate sales order data within enterprise systems.
• Help track product movement from production through distribution and customer delivery.
• Support the work order process to help ensure customer‑specific packaging and retail compliance requirements are met.
• Assist with monitoring electronic data interchange (EDI) transactions and elevate processing issues as needed.
• Prepare and maintain reports using Microsoft Excel to support operational decision‑making.
• Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams on day‑to‑day operational activities.
• Participate in continuous improvement initiatives and special projects as assigned.

• Must be a college undergraduate Junior, Senior, or Recent Graduate (Spring 2026) to be eligible to participate
• Ability to work on‑site in the Greensboro, NC for the full program from early‑September to December
• Ability to work a part‑time schedule of at least 20 hours per week
• Currently pursuing a Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
• Strong interest in building a career in customer service operations, supply chain, or retail operations.
• Proficiency in Microsoft Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Analytical mindset with the ability to solve problems and learn quickly.
• Ability to manage multiple tasks in a fast‑paced, team‑oriented environment.
• Positive attitude, willingness to learn, and eagerness to contribute.

Centric Brands is an Equal Opportunity Employer