Director Of Laboratory Operations

Company Mission

To be the best provider of comprehensive and innovative clinical laboratory services for the prevention, diagnosis and treatment of complex chronic disease.

The Genova Diagnostics team will improve the lives and well-being of patients by bringing insights to the complexity of health.

The Senior Technical Manager has responsibility for daily laboratory operations and coordinates and manages the general business and operation of the laboratory including supervision of technical supervisors of laboratory departments. She/He is responsible for efficient and effective departmental operations, including quality control and adherence to compliance polices. Working with the Chief Scientific Officer/Senior Laboratory Director the Senior Technical Manager directs the planning and implementation of the overall policies, procedures and services for the laboratory sections.

He/she is familiar with a variety of the clinical laboratory concepts, practices and procedures and relies on extensive experience and judgment to plan and accomplish goals. She/He leads and directs the work of others.

Responsibilities include but are not limited to the following:

• Maintains final responsibility for turn-around time in assigned department(s).
• Works closely with Technical Supervisory staff and provides oversight and guidance.
• Responsible for maintaining and supporting sufficient and competent laboratory personnel.
• Monitors staff productivity and workload and works with supervisors to adjust scheduling accordingly.
• Works with Technical Supervisor staff on PT administration and compliance with policies and procedures.
• Prepares and/or presents proposals for new instrumentation in concert with supervisor staff.
• Identifies and monitors costs associated with department operations and assists CSO/Laboratory Director with development and annual department budgets.
• Works with other personnel as a laboratory representative to plan and implement projects, including preparation of written requirements associated with specific project goals, providing status reports and development solutions for problems as they arise
• Works with CSO/Laboratory Director and Technical Supervisor on method selection and verification and determining the performance characteristics of the laboratory methods.
• Ensures effective remedial and corrective action programs in the laboratory.

• Helps develop operations, quality and troubleshooting procedures in partnership with CSO/Laboratory Director and Office of Quality.
• Works with the Office of Quality and Technical Supervisors to ensure compliance with training and competency policies.
• Maintains professional knowledge by attending workshops, reviewing publications, etc.
• Participates/presents educational training to lab staff.
• Identifies personnel with leadership potential and works with HR and laboratory leadership to develop that potential.
• Provides regular and timely updates to appropriate personnel, and answers inquiries from other areas of the company.
• As needed, schedules and leads meetings associated with laboratory projects and operations.

• Establishes policies and procedures for technical areas of the laboratory.
• Assist in solving technical problems.
• Maintains responsibility for ensuring overall laboratory quality, including quality control and quality assurance programs.
• Leads the laboratory effort to develop systems to achieve performance objectives
• Responsible for participation in regular proficiency testing programs for the lab.
• Responsible for ensuring that all records are up to date and available for inspection.
• Ensures regular review of quality control for trends and problems.

This job has direct supervisory responsibilities of Technical Supervisor(s) assigned to the specific laboratory departments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.…