VP of HVAC

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Vice President of HVAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG. We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVACR industry.

This role serves as the overall leader for the AIG HVAC business and report directly to the Global Head of Business Development for Warranty & Service Programs. This role will be the reporting manager for the Director of Sales, AVP HVAC Operations, and HVAC account management functions. The VP of HVAC will set the strategic vision, goals, and ensure implementation of plans to drive growth and profitability to this exciting business.

This role has high visibility within the AIG organization as well as in the HVAC and Warranty industries. This role has the right blend of external sales experience and organizational skills to drive initiatives through implementation.

• Serve as a business leader, director of the overall business and coach to manage a complete team of 20 FTEs to help achieve growth and profitability goals.
• Maintain, develop and grow strategic partnerships with HVAC OEM, distributor, dealer, insure tech and other distribution partners at the highest executive levels.
• Work with the Director of Sales to develop and execute strategic sales plans to meet KPIs and expand the HVAC customer base.
• Support the HVAC Operations department to ensure the business operates smoothly including sales processing, claim payments, and implementing technological tools to support clients.
• Understand the idiosyncrasies of each account, identifying decision makers, and tailoring approach to align with the internal processes of the accounts.
• Analyze critical data from CRM platforms to create and assess sales performance tracking and activity to implement strategies for opportunities and improvements for new and existing clients.
• Ownership over the HVAC P&L.
• Performs other duties as required to support AIG’s account growth objectives and strategic initiatives.

• 10+ years knowledge of the HVAC and/or Warranty Industry
• 5+ years leadership experience managing a team
• Experience managing/owning a business P&L
• Ability to analyze market and industry trends to identify potential areas of growth
• Ability to work within CRM programs to deliver performance-based reporting
• Skilled in sales approaches, sales training, and ability to foster authentic trust in client relationships
• Skilled in negotiations, expectation setting, and delivering on promises.
• Ability to develop materials and present in a highly professional manner to executives and key stakeholders - both internal and external. This includes telecommunications and in-person presentations

Ready to put your ideas into action? We would love to hear from you.

#LI-AIG

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to