Furniture Packaging Engineer

Position
:
Furniture Packaging Engineer

Company
:
Metropolitan Warehouse & Delivery

Location
:
High Point / Greensboro , NC. Hybrid role with travel required to support warehouse operations, customers, manufacturers, vendors, packaging suppliers, and testing partners.

Pay Range
: $95,000 - $125,000

Travel
:
Approximately 20%-30%, including travel to Metropolitan facilities, customer locations, manufacturing sites, vendor and packaging supplier locations, and testing laboratories.

Schedule
:
Primarily 8:00 a.m.

-5:00 p.m., with flexibility required to support operational testing, field evaluations, customer and vendor visits, and other business needs.

The Furniture Packaging Engineer will serve as Metropolitan Warehouse & Delivery's subject-matter expert for furniture packaging, product protection, and damage prevention, supporting both Metropolitan operations and our customers. The role will lead the technical evaluation, development, testing, and continuous improvement of packaging and product-protection solutions for furniture, home furnishings, oversized products, and other high-value consumer goods moving through Metropolitan's network. The primary objective is to reduce product damage throughout the complete distribution journey by improving how products are packaged, unitized, loaded, received, stored, handled, transported, delivered, and returned.

This role will also establish a customer-facing packaging advisory capability for Metropolitan. The Packaging Engineer will work directly with customers, manufacturers, vendors, packaging suppliers, and testing laboratories to assess packaging performance, identify failure modes, recommend improvements, support packaging validation, and help customers establish practical packaging and vendor-compliance standards. Using Metropolitan's unique visibility across warehousing, transportation, final-mile delivery, claims, returns, and the consumer delivery experience, the Packaging Engineer will help customers understand where and why product damage occurs and what changes can be made upstream to prevent it.

Based in the High Point / Greensboro, North Carolina area, the position is intentionally located near one of the country's largest concentrations of furniture manufacturers, suppliers, designers, packaging resources, and home furnishings companies. The Packaging Engineer will leverage this proximity while working across Metropolitan's national network. The successful candidate will understand the relationship between product design, packaging design, manufacturing, container loading, warehousing, material handling, transportation, final-mile delivery, and reverse logistics.

This is a hands-on engineering and advisory role for someone equally comfortable reviewing specifications and claims data, inspecting damaged furniture in a warehouse, observing container loading at a manufacturer, conducting packaging tests, and presenting actionable recommendations directly to customers. Ultimately, this role will help position Metropolitan as more than a warehousing and final-mile provider. It will strengthen our ability to serve as a strategic product-protection partner that helps customers reduce damage, claims, returns, replacement costs, and consumer dissatisfaction throughout the furniture supply chain.

• Serve as Metropolitan's subject-matter expert for furniture packaging, product protection, and damage prevention.
• Evaluate packaging for furniture, home furnishings, oversized, fragile, and high-value products and identify vulnerabilities throughout the distribution journey.
• Design and recommend practical packaging solutions using corrugated materials, foam and cushioning, corner and edge protection, blocking and bracing, protective films, pallets, crates, strapping, stretch wrap, and other protective materials.
• Develop product-specific packaging, loading, storage, handling, and transportation recommendations that balance damage prevention, cost, cube utilization, sustainability, operational efficiency, and the consumer delivery experience.
• Review new products and SKUs before launch to identify packaging and handling risks before volume enters Metropolitan's network.

• Serve as a technical packaging advisor to Metropolitan customers, helping them identify packaging risks, understand damage trends, and develop practical corrective actions.
• Conduct customer packaging assessments and…